Modern IT Specialists - IT Service & Solution Providers

About ProServeIT

Modern IT encompasses much more than servers and networks and needs to be considered as part of a broader technology framework to effectively become a business enabler. In fact, technology strategy has to be part of an overall business strategy. And every business needs to be a technology company if it is going to thrive and grow in our highly digitized world where every consumer expects a great experience and their data secured and protected.

ProServeIT, a multi-award winning Microsoft Cloud Solutions Partner, is your modern IT specialist and trusted technology advisor. For the last 20 years, we have helped organizations unlock their digital future and turn technology into a true business enabler. ProServeIT is currently owned and led by Eric Sugar, President, and Jaime McMahon, CTO.

Our Values

These are the three core values that everyone at ProServeIT follows on a daily basis. These values truly represent who we are and what we care about on a deeply personal level.

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ProServeIT Puts Security First!

We are pleased to announce that ProServeIT has recently joined Microsoft's elite Managed Security Solutions Provider (MSSP) program. This invitation-only program is for top Microsoft Partners who have demonstrated exceptional expertise in cybersecurity solutions, recognizing ProServeIT's advanced qualifications for Microsoft security solutions.

Furthermore, we are a member of Microsoft's Intelligent Security Association (MISA), which is comprised of a network of independent software vendors (ISV) and managed security service providers (MSSP) who have combined their solutions with Microsoft's security technology to better protect against a world full of growing cyberthreats.

Our locations

To provide consistent 24x7 customer service, ProServeIT is headquartered in Oakville, Ontario, Canada, with offices in:

Prince Edward Island, Canada
Illinois, United States
New Mexico, United States
Paris, France
Ho Chi Minh City, Vietnam

Industries we serve

Nonprofit
Education
Healthcare
Finance
Legal
Agriculture
Retail
Small Business
Construction
Professional Services
Manufacturing
Municipalities

Mukesh was super helpful and patient, and was able to talk me through the processes to ensure my laptop was adequately protected against viruses, and remove unnecessary applications to speed my laptop up. Thank you so much Mukesh.

Excellent, good service, fast response!

Ben was extremely polite and very helpful. He made himself available to resolve the issue and offered guidance on how to proceed regarding entering another ticket for another required change. Thank you Ben for your exemplary customer service!

Jinsong did an excellent job of isolating the issue, proposing a workable solution and executing the solution. He kept me informed of progress the entire way and followed up to ensure the solution was to my exact liking. He then went above and beyond by proposing a further tweak that will save our team time and effort going forward every time we execute this task.

Mukesh was able to fix my issue right away. He was knowledgeable and was able to troubleshoot every obstacle. Very fast and efficient.

Chris was extremely helpful, available and relentless at finding a solution for my issue.

Samantha A. @ Right to Play International

Etienne F. @ Subaru Canada Inc.

Samantha E. @ Big Brothers Big Sisters of Canada

Michael N. @ Apri Insurance Services

Angelynne P. @ Safehaven

Carly H. @ Six Degrees Medical