Table of Contents
Problems Solved
Lack of Cybersecurity Visibility
Automation and Threat Response
Security Operations Center Support
Project
Upgraded their Alarm Guardian Service from the Defend Tier to the Protect Tier
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Customer Challenge: Bolstering Global Cybersecurity and Reliability
For nearly a century, a beverage manufacturing company has been cultivating the Canadian wine and spirit landscape. As a company that partners with international producers, they seek security and reliability to exchange information across the globe.
ProServeIT conducted a monthly awareness session and spoke to our customer about how they could bolster their cybersecurity posture and effective incident response strategies.
During the session they observed gaps regarding the lack of visibility into cybersecurity threats within their technology estate, wanted to leverage automation to respond to said threats, and saw the benefits of having a security operations center (SOC) that could aid and assist where needed. The beverage manufacturing company turned to ProServeIT’s managed SOC service, Alarm Guardian, to address their concerns.
The Solution: Proactive Cybersecurity Management with Advanced Expertise
Our customer decided to upgrade their Alarm Guardian service (ProServeIT’s security information and event management (SIEM), security orchestration automation and response (SOAR), and SOC service) from the Defend Tier to the Protect tier. This adjustment allowed ProServeIT to monitor additional connectors to help them improve their security posture. This service included:
• A complimentary Mailbox Guardian assessment report
• Custom security roadmap
• Periodic fine-tuning alerts
• Continuous improvement and enhancements as cyber threats become more complex and sophisticated
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The Impact: Strengthened Cybersecurity Posture and Responsive Threat Management
As part of joining ProServeIT’s Alarm Guardian’s Protect offering, our customer receives cybersecurity monitoring, response to cybersecurity threats (automated and human), and continued cybersecurity recommendations.
The beverage manufacturing company uses Alarm Guardian to:
• Gain visibility into cybersecurity threats within their digital assets
• Leverage automation to respond to cyber threats
• Receive support from a team of cybersecurity experts as needed
• Receive ongoing cybersecurity recommendations
This partnership will ensure that our customer will be able to confidently exchange information globally while prioritizing the security and reliability of their operations, further solidifying their position as a trusted leader in the Canadian wine and spirit industry.
