The Royal Ontario Museum (ROM) Enhanced Its Cybersecurity Framework with Alarm Guardian

The Royal Ontario Museum (ROM) strengthened its cybersecurity framework through the strategic implementation of ProServeIT’s Alarm Guardian. With this proactive measure, the museum enhanced its security posture and safeguarded its digital assets, significantly reducing the risk of cyberattacks and data breaches.

  Non-profit       553       Ontario, Canada

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Problems Solved

Global Cybersecurity Threats
Safeguarding Digital Assets
Cyberattack Response Time

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Project

 Implementation of Alarm Guardian (ProServeIT's managed SOC service)

Visitors exploring exhibits inside the Royal Ontario Museum, showcasing its vibrant and engaging atmosphere.

Customer Challenge: Persistent Global Cybersecurity Threats

The Royal Ontario Museum (ROM), situated in Toronto, Ontario, is one of North America’s largest and most prominent museums. Established in 1914, the ROM is dedicated to engaging the public through a variety of exhibitions, research activities, and educational programs. 

The ROM was facing several challenges related to security, including persistent cyberattacks from various sources across the globe. ProServeIT’s Complimentary Threat Landscape Review identified key vulnerabilities, security gaps, and threats, underscoring the urgent need for enhanced cybersecurity measures.

The extensive report provided a detailed visualization of login attempts worldwide, highlighting some that were successful and others that were unsuccessful. It also provided a secure score evaluation and other valuable insights. It allowed the ROM to understand where attacks were happening and what actions they needed to take. 

The Solution: A Proactive Response to Cybersecurity Threats with Alarm Guardian 

To address the security challenges faced by the Royal Ontario Museum (ROM), ProServeIT implemented Alarm Guardian. Built on Microsoft Sentinel, Alarm Guardian is a secure subscription-based service designed to identify a range of security threats across an enterprise 

This solution provided 24/7 real-time monitoring, detection, and alerting of all security threats tied to Microsoft 365, digital identities, and up to 5 additional data sources. In addition, the solution included proactive threat hunting and playbooks for automated responses to certain security threats to enhance the ROM’s ability to react swiftly and effectively.  

As part of its subscription to Alarm Guardian’s Assure Tier, the ROM also benefited from:

• A Threat Intelligence service.  
Security management of Microsoft Sentinel.
• User and Entity Behavior Analysis (UEBA).
• An executive dashboard.
• Implementation of common Out-of-the-Box (OOB) and custom policies as well as correlation rules.

Illustration depicting cybersecurity with vectors of a shield and folders, representing data protection and security measures.

Interior view of the Royal Ontario Museum, highlighting the architectural design and various exhibits on display.

 

The Impact: Enhanced Security Posture 

The deployment of ProServeIT’s Alarm Guardian has dramatically transformed the Royal Ontario Museum’s security framework, fostering a robust and proactive security posture. By leveraging 24/7 real-time monitoring, the ROM can now swiftly detect and respond to security threats, reducing the risk of potential data breaches before any damage is done.  

Moreover, the visibility into devices and accounts involved in any breach granted the ROM comprehensive insight into its security landscape, allowing for effective identification and mitigation of vulnerabilities. Additionally, the single dashboard for cybersecurity incidents provided a centralized hub for monitoring and responding to threats. This proactive approach to security management has not only improved the ROM’s response times but has also bolstered overall confidence in its digital infrastructure.  

Overall, the adoption of ProServeIT’s Alarm Guardian has resulted in a proactive and fortified security environment, safeguarding the ROM’s invaluable assets.  

Project Highlights

   

24/7 Real-Time Monitoring 

   

Prevented Global Cyberattacks

   

Improved Security Posture

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