AEL Environment: Integrating Office 365 & Microsoft Teams for Improved Telephony

organization Environmental Services     user 500+       website AEL Environment

AEL Environment (AEL) is a professional engineering firm focused on providing value-added services in the assessment and remediation of contaminated sites. AEL evaluated a few options for a new phone system for their users and decided that Microsoft Teams was the best option for their organization.

AEL Environment - Office 365 Migration

Business Challenge

AEL was using Rogers as their phone service provider and wanted to enhance this service. After evaluating a few options for a new phone system for their users, they decided to subscribe to Microsoft Office 365 and use Microsoft Teams as their telephony system. ProServeIT assisted AEL with the setup of their Microsoft Office 365 and Teams environment and migration of their current phone numbers to the Microsoft Teams platform.

AEL Environment - Office 365 Migration by ProServeIT

Solution

• Accessibility: AEL’s phone system is now accessible on one platform with the device of choice (ie. Desktop, Mobile, or Tablet.)

• Enhanced Technology: Streamlining their technology stack allowed AEL to be more efficient and effective, employing faster and simpler working methods.

• Increased Collaboration: By enabling Microsoft Teams for all users and porting existing phone numbers, AEL employees can now easily communicate with each other, making collaboration effortless.

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