IT Roadmap

To set your business up for long-term success in the digital era, you need to review and measure two aspects of your business: its needs and its IT capabilities. Through gap analysis, you can compare your current IT set-up with your desired business state to attain recommendations on how to close the gap, and your journey to the digital workplace. This is known as an IT roadmap – something we at ProServeIT specialize in.

What Is The Outcome Of The Engagement?

You will receive an IT Roadmap, a detailed report (typically 40-70 pages) with recommendations that can help you close the gap between your business needs and IT capabilities.


Optional Outcome

Upon realizing the distance between your business needs and desired state, the ‘Optional Outcome’ can help you close that gap through end-to-end managed services, taking a considerable burden off the shoulders of your workers.

Who Is This Engagement For?

IT Roadmap is for business leaders who:

  • Want to understand how to leverage IT as a critical business advantage, and better align IT staff and the business.
  • Have experienced IT issues and/or significant systems failures.
  • Need to upgrade hardware or software.
  • Want to better align IT capabilities with the needs of the business.
  • Face significant changes, including mergers, expansion, etc.

What is involved in the IT Roadmap engagement?

1. Interviews

One-on-one interviews with key business stakeholders

2. Audit

An audit of your IT plan and capabilities

3. Gap Analysis

Gap analysis between the findings from phase 1 & 2

4. IT Roadmap

Recommendations to close the gap

IT Roadmap Benefits

Have a clear picture of your IT capabilities & how they align with your business goals

Avoid significant system failures & resolve priority conflicts

Increase productivity by implementing the right technology

Address current IT issues & avoid significant system failures

Save costs by removing inefficient software


Improve IT security to proactively protect your business-critical data

IT Roadmap on-demand webinar, held by our IT Roadmap executive

If you want to learn more about creating an IT Roadmap, our IT Roadmap on-demand webinar is a great starting point.


Watch the sample video below to see what information is included in the IT Roadmap report. To learn more about the sample report (we are covering many more pages of it in the full version), benefits, process, and common IT Roadmap myths, watch the full version.

Your Experienced IT Roadmap Partner

Working with an experienced IT Roadmap partner is extremely important in aligning your IT strategy with your business strategy and utilizing the right technology to stay productive and ahead of your competition. Contact us today to get started.

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