Maximize Your IT Investment with ProServeIT: Expert Managed IT Services & Solutions

Managed IT Services is the practice of outsourcing the management of all, or part of, your IT-related requirements. We call it the "CEO's Best Friend", as it reduces IT headache and expenses while helping your business stay productive and ahead of the competition.

Case Study   eBook   Explainer Video    

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“ProServeIT’s fully-managed IT services team has collaborated with our team for all our IT needs” 

"From the on-boarding process in the beginning of our partnership with ProServeIT to the continuous, on-going support provided by the team, our experience with them has been positive so far!"

Lonnie Warner

Manager of Operations at ChannelAssist Inc.

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“The ProServeIT team is efficient and responsive”

"We were very pleased with the on-boarding process and their comprehensive offering of managed services. From auditing and documenting our existing environment to building our IT roadmap, including recommendations that specifically meet our organization’s and industry’s requirements, the ProServeIT team has been efficient and responsive." 

Nicole Mellin

Executive Director at AOMBT

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“Amazing response & resolution by the ProServeIT team”

"Very impressed with their issue response time, issue resolution turnaround, and follow-up.  All individuals I have dealt with are extremely professional and knowledgeable in knowing exactly how to rectify the issue.

Feels more like an internal division versus an external partnership (which is great). Huge improvement versus our historical I.T. support engagements."

David Alicandri

Vice President, Operations & Commodities at Blackstone Energy Services Inc.

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Managed IT Services at the Right Level of Support and Budget

As technology becomes a more integral part of conducting business, the level of sophistication behind day-to-day support must elevate to keep your employees working smoothly. Through Managed IT Services, you can ensure you have the right technology, infrastructure, and the level of support for your business at the budget that works for you.

ProServeIT was listed as one of the Top 2023 Canadian Managed Service Providers (MSPs) by CloudTango.

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Reduce IT Headaches

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Achieve cost-efficiency 

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24/7/365 support & monitoring 

Are Managed IT Services Right for Your Organization?

Whether your business needs help with Operational IT (such as password resets, software/hardware support, or remote desktop support) or Strategic IT (such as putting together a proactive security strategy to help mitigate threats, licensing support, or guidance to help reduce costs), our Managed IT Services are highly customizable to meet your specific needs. 

  • Expertise Across All IT Needs: ProServeIT’s comprehensive solutions expertly manage all aspects of your digital transformation.

  • 24/7/365 Support & Monitoring: Round-the-clock support and proactive monitoring to keep your IT infrastructure running smoothly and securely.

  • Industry-Leading Expertise: Extensive experience in delivering tailored Managed IT Services to a diverse range of industries and organizational sizes.

  • Cost-Efficiency: Tailored solutions that optimize your IT spending and deliver high ROI, freeing up resources to focus on core business objectives.

  • Holistic Security Approach: Integrated cybersecurity measures to protect your identity, data, and devices from advanced threats.

  • Customer-Centric: Personalized service and dedicated support tailored to meet your specific business needs and objectives.
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Get Your Managed IT Services Quote

Fill out the form to receive an estimated quote for Managed IT Services through ProServeIT.   

✔️ Click me to open the form for your quote!

 

 

 

 

Use optimal Hardware Procurement to ensure your IT Infrastructure works at maximum efficiency.

To ensure there are no gaps in your IT infrastructure, ProServeIT can advise and equip your users with the optimal hardware assets to improve overall organizational efficiency, productivity, and security. With over 20 years of experience, we have refined our IT hardware procurement process to meet our customers' needs in a timely manner while ensuring the solution is convenient and the best fit for your business. 

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Thank you for the quick response & quick fix.

Kelvin is so good at his job I am retroactively naming my son after him. He's 15, but he'll adapt.

Immediate action, Problem solved and very friendly staff. Thank you.

Thank you very much for the great service! My ticket was addressed in timely manner. I like very much how patient and friendly was Vladimir who handled this ticket

The agent listened to the issue and made efforts to fix the issues.

Jinsong did a great job working with our network phone provider to get this problem resolved. He was accessible to us even off hours

Oscar was very helpful and explained what he was doing to my computer as he did it. He was also willing to answer questions that did not pertain to my original issue.

Took the time to thoroughly resolve the problem.

Ron, Internet Marketing Specialist, Search Engine People
Peter, National Director, Information Solutions & Data Analytics, Big Brothers Big Sisters of Canada
Annette, Corporate Engagement Manager, Right to Play International
Valentyna, Manager, Accounting, Imagine Canada
Nadia, Inventory Planner, Unisync Group
Margaret, Senior Vice President, Apri Insurance Services
Sandy, AOM Benefits
Barb H. @ Vive Crop Protection Inc.

Managed IT Services Customer Stories

Explore real-world success stories that showcase how ProServeIT’s Managed IT Services have transformed organizations across various industries. Discover the tangible benefits our clients have experienced and learn why outsourcing IT with ProServeIT is a smart move for businesses aiming to maximize their IT investment. 
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businessMining Industry   user 45 Employees

Key Benefits: 

security_1 Improved data security & integrity. 

computer Speedy resolution of IT support issues. 

colaboration Increased productivity throughout their organization.

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businessTransportation  user 500 Employees

Key Benefits: 

saving left 1 cm Better cost control.

computer  Full utilization of valuable in-house IT resources.

Artboard 8_10 Internal IT staff to focus more on overalls goals and objectives. 

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businessNonprofit   user 1,000+ Employees 

Key Benefits: 

colaboration Instant continuous support for any technical issues. 

idea_1 Easy access to technical resources.  

security_1 Increased data security and optimize technology.

eBook for CEOs: 5 Ways that Outsourcing IT helps Increase ROI on your IT Spend

Discover the reasons why Managed IT Services is SME CEO's best friend and how outsourcing IT can help increase ROI on your IT spend. 

 

Download the Guide
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Summary Video: What are Managed IT Services

If you prefer watching to reading, here is a on-demand webinar video that summarizes what managed services is and features one of the case studies.

Frequently Asked Questions

These are some of the most frequently asked questions. If your questions are not addressed here, please contact us at cloud@proserveit.com. 

What are the benefits of working with ProServeIT?

At ProServeIT, we have three main differentiators that provide benefit to our customers:

✔️We are a full-stack technology partner and take a holistic approach to making sure that IT is a business enabler. We'll be with you from start to finish, helping you along every aspect of your digital transformation journey to the Cloud.

✔️We make sure you've got the technology you need, when you need it, and once you've purchased it, you're getting the maximum ROI. We place special emphasis on ensuring that your business needs and IT requirements are in complete alignment.


✔️We put a security lens on everything that we do. We help you manage your advanced cybersecurity risks and secure your identity, data, and devices. We also implement this internally, so when you're a customer of ours, we're keeping your data safe.

What are the benefits and drawbacks of outsourcing IT services? How can I get started with Managed IT Services?

There are several benefits of outsourcing IT services, like taking better control of your organization's costs, receiving 24/7/365 support, or proactively managing your cybersecurity needs and requirements. Although the perception is that hiring a Managed IT Services Provider would take away jobs, outsourcing IT Services actually frees up your team to tackle more important, business-oriented tasks.

Learn more about the benefits of engaging with a Managed IT Services Provider with our free eBook above, and then book a call to talk about how you can get started.

I'm a current customer. How do I open a service ticket?

To open a service ticket, please email a description of the issue you're experiencing to help@proserveit.com and our experienced team will get started on helping you solve your issue. It is also recommended that you summarize the issue you're experiencing in the subject line of your email. 

Who do you serve (I.e. Geographic regions, industries and organization size)?

We have the capability to assist small organizations with 50+ employees to large enterprises in any industry and located throughout Canada and the United States of America. Here are just some of the customers we serve:

Small organizations: WWF, The Mastercard Foundation, Chudleighs, HTS Engineering, Winnermax Capital, Tim Hortons Foundation Camps, Pet Health

Large Enterprises: Maple Leaf Sports and Entertainment, KPMG, Mattamy Homes, The Woodbridge Group, Goodlife Fitness, The ALDO Group, Toys R Us, Wajax

Click here to see case studies and testimonials. 

How can I contact you if my questions aren't answered here?

We're always available at cloud@proserveit.com. Reach out and let's chat!

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